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We are excited to announce that Lucent Family Eye Care is now open in Vancouver!

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Online Call/Text Burnaby:
604-777-7577 Request An Appointment
Burnaby Call/Text Vancouver:
604-777-7579 Request An Appointment
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About Us
Eye Care Services
Dry Eye
Eyewear & Contact Lenses
Financing
- Insurance
- Beautifi | Financing Made Simple

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Home » Contact Us » Customer Satisfaction Survey

Customer Satisfaction Survey

We are always doing our best to improve and we carefully review all of the input we receive.

Please let us know how your last visit went.
Service Ratings
Communication prior to appointment
- Great
- Good
- Fair
- Poor
- N/A
Appointment availability
- Great
- Good
- Fair
- Poor
- N/A
Waiting room time
- Great
- Good
- Fair
- Poor
- N/A
Fees
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from staff
- Great
- Good
- Fair
- Poor
- N/A
Quality of care from doctor
- Great
- Good
- Fair
- Poor
- N/A
Concerns or questions answered
- Great
- Good
- Fair
- Poor
- N/A
Overall quality of care
- Great
- Good
- Fair
- Poor
- N/A
Scheduling
Preferred day for appointments
Preferred time for appointments
Do you plan on returning for your next comprehensive examination?
- Yes
- No
Please tell us why not
Would you schedule appointments online?
- Yes
- No
Please tell us why not
Products
Satisfaction with eyeglasses
- Great
- Good
- Fair
- Poor
- N/A
Satisfaction with contact lenses
- Great
- Good
- Fair
- Poor
- N/A
Range of eyeglasses selection
Identification - This section is optional.
Why did you choose us for your eye health care?
Your Name (Optional)
First Last
Additional comments
Name
This field is for validation purposes and should be left unchanged.

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Lucent Family Eye Care

7578 6th Street
Burnaby, BC V3N 3M3

Monday: 9:00 AM - 5:00 PM
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

Lucent Family Eye Care

612 West 58th Avenue
Vancouver, BC V5X 1V5

Monday: Closed
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed

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Lucent Family Eye Care
612 West 58th Avenue
Vancouver, BC V5X 1V5
Phone: (604) 777-7579
https://www.lfec.ca

Lucent Family Eye Care
7578 6th Street
Burnaby, BC V3N 3M3
Phone: (604) 777-7577
https://www.lfec.ca

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