Had a very positive experience with both my eye exam and prescription glasses. Couldn't have asked for a better optician than Aaron who exceeded my expectation in both customer service and his technical expertise in confirming how Nikon lens combined with his recommended frames were the best choice for my high index vision needs. The world around me looked so much clearer the moment I put on my new glasses today. Keep up the great work!
- Phoebe W.
Dr Linda was very thorough with the eye exams. She was very professional and explained everything in details about the health of my eyes. Aron the optician on site provided great customer service and assisted amazingly in showing a perfect style of frames that worked best for me.
- Habby R.
Dr. Linda Yee is very polite and nice professional. She went into every single details about my eye examination and was thorough with the details. She did not rush and was very helpful. I would highly recommend her eye examination services.
- Sam K.
My wife and I visited Lucent Family Eye Care on April 16th. It was such a great experience with all the staff from the receptionist to Dr.Linda. We really appreciated the highly professional consideration and the wonderful service they provide. Thank you very much. (El)
- ray a.
This is an amazing clinic! I went here yesterday with an eye injury. I had called countless optometrist clinics and everyone had turned me away because of Covid. When I called here and explained my eye injury, the receptionist put me on hold for a few minutes, then told to come and they would fit me in. When I got there I was greeted very professionally, politely and kind. I immediately felt comfortable. Dr. Linda Yee is the best, hands down. She made me feel comfortable and she took care of my injury right away. She was gentle and genuinely very kind. She kept me calm thru out the whole process. She examine my eye thoroughly. I felt very confident that I had come to the right place. Thank you Dr. Linda and Lucent staff!!
- Patricia V.
Amazing customer service from Lindsay and Aaron. Lindsay worked with Aaron (optician) to repair Mom's broken lens which occurred as a result of her falling in the shower room of her LTC facility.
While Mom was recovering from surgery, I called (from Alberta) Lindsay to purchase a new pair of glasses for Mom so that she would have them upon her discharge. In the interim, Aaron replaced Mom's broken lens so that she would have her original eyeglasses until she recovered enough to be fitted for her new replacement glasses (which Aaron was able to reproduce from her original eyeglasses).
Thanks to the efforts of Lindsay and Aaron, Mom is recovering well and I'm hopeful she'll be strong enough soon to travel to Lucent to have her new eyeglasses fitted for her.
- Stephanie P.
Dr Linda is a pretty great doctor. She explains everything and goes beyond the basic eye exams that I'm used to. On every visit she shows actual photos of my optic nerve and explains about eyes health . I've never had that done before.
The front staff is also easy going and helpful. Everyone at this office is very personable & professional, would love to follow up every year here.
- Karthi C.